Privacy Policy — Amara Sanctuary
This Privacy Policy (“Policy”) explains how Amara Retreats (“Amara”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you (“Participant”, “User”, or “Client”) access our website, apply for a retreat, or use any of our services (“Services”).
References in this Policy to “Personal Data” mean any information that identifies you or could reasonably be used to identify you.
Amara Retreats respects your privacy and is committed to protecting your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR), applicable United States federal and state privacy laws, and other relevant privacy regulations.
By accessing our website or using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.
1. What data we collect
When you apply for or participate in a retreat, contact us, or use our website, we may collect certain personal information necessary to provide our services and ensure a safe and supportive environment.
This may include:
Identification data such as your name, surname, and date of birth.
Contact information such as your email address, phone number, country of residence, and other contact details you choose to provide.
Application information that you provide when completing retreat forms, questionnaires, or intake documents.
Payment information such as billing details and transaction confirmations processed through secure third-party payment providers.
Communication data including emails, messages, feedback, or other correspondence between you and Amara Sanctuary.
Technical data such as IP address, browser type, device information, and website usage behavior.
Media data such as photos, video recordings, or audio recordings created during retreats, workshops, or online sessions, where applicable and where consent is provided if required.
2. Health and safety information
To help ensure participant safety, we may request certain health-related information relevant to retreat participation.
This information may include medical conditions, allergies, medications, mental health information voluntarily provided, physical limitations, or other information relevant to personal wellbeing during retreat activities.
Providing health-related information is voluntary. However, certain information may be required in order to determine whether participation in specific retreat activities is appropriate.
Health-related information is used solely to support participant safety and to create an appropriate environment for retreat experiences. Amara Sanctuary does not provide medical diagnosis or medical treatment.
We request that participants do not provide personal data relating to third parties.
3. How we use your data
We use personal data for the following purposes:
To manage retreat applications and bookings.
To communicate important information before, during, and after retreats.
To provide retreat services, preparation guidance, and integration support.
To ensure participant safety and wellbeing.
To process payments and issue invoices.
To respond to inquiries and provide customer support.
To improve our website, services, and user experience.
To send newsletters or updates when consent has been provided.
To comply with legal obligations.
Personal data is processed only where there is a valid legal basis, including contractual necessity, legal obligation, legitimate interest, or consent.
4. Website usage data and analytics
When you visit our website, certain technical data may be automatically collected to improve functionality and user experience.
This may include information such as browser type, device type, pages visited, session duration, and approximate geographic location.
We may use analytics tools to better understand how visitors interact with our website and to improve our services.
This data is generally aggregated and does not directly identify individual users.
5. Cookies
Our website may use cookies and similar technologies to improve website performance and user experience.
Cookies are small text files stored on your device that allow the website to recognize your preferences.
Cookies may include:
necessary cookies required for basic website functionality
functional cookies that remember preferences
analytics cookies that help us understand website usage
marketing cookies where applicable
Where required by law, cookies are only activated after you provide consent.
You may manage or disable cookies through your browser settings.
6. Sharing of personal data
Access to personal data is limited to authorized individuals who require the information to provide services.
We may share data with trusted third-party service providers where necessary for business operations, including:
website hosting providers
payment processing providers
email communication platforms
analytics providers
video conferencing platforms
document storage providers
These providers are required to process personal data securely and only for specified purposes.
Amara Sanctuary does not sell or rent personal data to third parties.
7. International data transfers
As an international service provider, personal data may be processed in countries outside your country of residence.
Where data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect personal data in accordance with applicable laws.
8. Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.
Typical retention periods may include:
application information retained for administrative and legal purposes
financial records retained as required for accounting and tax obligations
communication records retained to provide ongoing support
health and safety forms retained only as long as necessary for participant safety considerations
After the applicable retention period, data is securely deleted or anonymized.
9. Your rights
Depending on applicable law, you may have the right to:
request access to your personal data
request correction of inaccurate information
request deletion of your personal data
request restriction of processing
withdraw consent at any time
object to processing
request a copy of your data
Requests may be submitted via email.
We respond to requests within a reasonable timeframe in accordance with applicable law.
10. Marketing communication
If you subscribe to receive updates, we may send information related to retreats, events, or educational content.
You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.
We do not send unsolicited marketing communications.
11. Data security
We take reasonable technical and organizational measures to protect personal data, including secure servers, encrypted connections, restricted access, and secure storage systems.
While we take appropriate steps to protect personal data, no method of transmission over the internet can be guaranteed to be completely secure.
12. External links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
We encourage users to review the privacy policies of third-party sites.
13. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or service improvements.
The updated version will be published on this page with the revised date.
Continued use of the website or services indicates acceptance of the updated Policy.
14. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact:
Amara Sanctuary
Email: hi@amara-retreats.com
Website: amara-retreats.com